Refund Policy – deluxeprojector.com

For questions about returns and refunds, please contact us via:

Customers in the United States have 14 days from the date of receipt to return their purchase without providing a reason.

Notify Us: Email Support@deluxeprojector.com with your order number and reason for return.
Authorization: Once approved, you’ll receive detailed instructions and, if applicable, a prepaid shipping label.

Safely pack the item in its original packaging, ensuring all tags and labels are intact.
Include the return authorization form and any required documents or images.
Use the provided return label or ship to the address below:

Return Address:
113 W 6th Ave, North Wildwood, NJ, 08260, United States

Defective Products: Return shipping is covered by Deluxe Projector for defective, damaged, or incorrect items.
Change of Mind: Customers bear the cost of return shipping for remorse returns.

Change of Mind: Products must be unused, undamaged, and in original packaging.
Defective or Damaged Goods: Contact us within 48 hours with photos of the issue for a replacement or refund.
Incorrect Product: Notify us immediately to arrange for the correct item and cover return costs.
Undelivered Products: Contact us to investigate. A refund or replacement will be provided if the product is not located.
Order Cancellation: Cancel before shipping to avoid return procedures.

Damaged/Defective Products: Submit photos of the damage/defect within 48 hours. Approved claims receive a replacement or refund.
Non-Damaged Products: Change-of-mind returns are accepted if items are unused, undamaged, and in original packaging.

Return Reporting: Initiate returns within 14 days of receipt.
Refund Approval: Inspections are completed within 14 days of receiving the item.
Refund Period: Refunds to the original payment method are processed within 14 days of approval.