Shipping Policy

At Deluxe Projector, we aim to provide a seamless and transparent shipping experience for your convenience and satisfaction.

Shipping Range

• United States: We currently ship only within the U.S.
• Future Expansion: Plans to expand to other regions are under consideration.

Shipping Costs

• Free Shipping: Enjoy free shipping on all U.S. orders.
• No Hidden Fees: All costs are clearly displayed at checkout.

Order Processing Time

• Processing Period: Orders are processed within 1-2 business days (Monday-Friday).
• Weekend Orders: Orders placed on weekends are processed the next business day.

Transit Time

• Delivery Estimate: 5-7 business days (Monday-Friday).
• External Factors: Delays may occur due to weather or carrier issues.

Shipping Process

• Insured Shipments: All packages are insured. Contact us for assistance with lost or damaged shipments.
• Eco-Friendly Packaging: We use sustainable materials to reduce environmental impact.

Order Tracking

• Tracking Details: You will receive an email with tracking information after purchase.
• Track Online: Use our website’s tracking portal to check the status of your shipment.
• Support: For tracking inquiries, contact our support team.

Missing Items

• Report Missing Items: Notify customer service within 7 days of delivery at Contact@deluxeprojector.com.
• Resolution: We’ll send a replacement or issue a refund promptly.

Return Policy

• Return Window: Returns are accepted within 14 days of delivery.
• Return Conditions: Items must be unused, undamaged, and in original packaging. Personalized items are non-returnable.
• Return Costs:
  • Defective Items: Deluxe Projector covers return shipping.
  • Customer Remorse: Return shipping costs are the customer’s responsibility.
• Refunds: Processed within 14 days of receiving the returned item and issued to the original payment method.

Additional Information

• Restocking Fee: No restocking fees apply.
• Contact Us:
  • Email: Contact@deluxeprojector.com
  • Phone: +1 302 302 3002

Shop with confidence knowing your purchases are backed by clear and fair policies!